Question 1

What is the production and delivery timeline?

Accepted Answer

Production and delivery takes 4-5 weeks from the time of paid invoice and approved artwork.

Question 2

What are your payment terms?

Accepted Answer

All orders are paid upfront before production begins. We accept major credit cards and bank transfers.

Question 3

What is the shipping cost?

Accepted Answer

Most orders under 200 pieces ship for a flat rate of $30 to any continental U.S. address. Due to global logistics volatility, a temporary surcharge may apply. Final shipping costs confirmed at time of invoice.

Question 4

What file formats do you accept for artwork?

Accepted Answer

We require Adobe Illustrator CS5 or earlier format (.ai, .eps) with all text outlined.

Question 5

How does your custom printing work?

Accepted Answer

We print your custom designs on our existing product line of cycling jerseys, running apparel, and triathlon gear.

Question 6

Can I order sample garments?

Accepted Answer

Yes, sample garments are available for quality inspection. Contact us to request samples.

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